FAQs

FAQs

McCay Southern

Have a generator-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you offer financing for generators?

    Yes! We offer financing for generators. Call us at McCay Southern today to get started with us!

  • What size generators do I need?

    We will custom-size your generator based on space and needs. According to energysage.com, the average American home uses an average of 10,791 kilowatt-hours (kWh) of electricity per year. If you're looking for generators, call us today!

  • How much does a generator cost in Eastern TN?

    Fully installed air-cooled unit generators are installed for $16,000 in our experience. Call us today for more information!

  • How loud are the generators?

    Air-cooled generators are 67 decibels in our experience, which is consistent with a leaf blower. Call us today for more information!

  • What services are included in a comprehensive generator installation?

    We manage every step of the process, including providing materials, completing electrical and gas work, conducting inspections, testing for gas leaks, and running a simulated power outage to ensure the system operates flawlessly.

  • Do I need a permit for generator installation?

    Yes, most installations require permits. We handle all necessary permits to ensure compliance with local codes and regulations.

  • How long does the installation process take?

    While preparation begins well before installation day, the actual installation typically takes 6 to 8 hours. Most projects are completed within a single day.

  • Do you provide maintenance and support after installation?

    Yes, we offer comprehensive support, including monitoring services, annual preventative maintenance, battery replacements, and repairs-whether covered by warranty or not.

  • How do I know where to place the generator?

    Proper placement is essential for safety, warranty compliance, and cost-effectiveness. Our experts can guide you on-site to determine the optimal location that meets manufacturer requirements and suits your needs.

  • Can I add a whole-house generator during new home construction?

    Yes, and this is often the ideal time. Contact us early in the construction process to ensure you select the right generator and maximize cost savings.


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